Privacy

Badline AI builds voice agents that answer phone calls for businesses. This page explains what we collect, why, and what you can ask us to do with it.

What we collect

When you schedule a call on this site we receive your name, company, email and phone number, the page that referred you, and the approximate location our host derives from your connection. We use them to contact you about Badline and for nothing else. Information is processed in the United States.

When a business uses Badline, its agent handles that business's calls. Call audio, transcripts and the details callers share are processed on the business's behalf and under its instructions, to answer the call, book the work and report back to the business.

Cookies and tracking

This site sets no advertising or analytics cookies.

Who processes it

We use service providers for hosting, messaging, telephony, speech recognition, voice synthesis and language models. They process information only to provide those services to us. We do not sell personal information.

How long we keep it

Sales enquiries are kept while we are in contact and deleted on request. Call data is kept for as long as the business that owns it requires, then deleted.

Your choices

You can ask us to access, correct or delete information about you. Use the form on the home page and say what you need; we will confirm by email. If a business's agent took your call, contact that business: we act on its instructions.

Changes

If we change this policy we will update the date at the top of this page.