Badline AI is now part of PestLine AI.
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AI voice agents · Always on the line

The voice of modern business.

AI voice agents that answer, book and screen every call, on the number you already have.

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  1. Badline: Thanks for calling, this is Paige. How can I help you today?
  2. Caller: My garage door's stuck halfway open and I can't get the car out.
  3. Badline: Oh no, that's no fun. Let's get a technician out to you. Is it making any noise, or did it just stop?
  4. Caller: It just stopped. There was a loud bang last night.
  5. Badline: That sounds like a broken spring, so please don't try to force it. I can have someone there this afternoon at four, or tomorrow at eight.
  6. Caller: This afternoon, please.
  7. Badline: Done. You're booked for four o'clock today. I'll text you a confirmation now, and the tech will call when he's on the way.
[01]Who it's for

From one front desk to thousands of homes.

01TradesOne location or twenty, on the numbers you already have.How it works02Social housingOut-of-hours repairs calls answered, sorted and escalated, built for Awaab's Law.How it works
[02]On every call

Answered. Booked. Handled.

Your agent picks up every call and does the work of a great front desk.

Answers
Every call, nights, weekends and holidays.
Books
Into the calendar, CRM or job system you already run.
Screens
Spots sales pitches and spam and keeps them off your phone.
Escalates
Urgent calls page you while the caller is still on the line.
Reports
Every call summarized and sent to you.

24/7

Always answering. No hold music, no voicemail.

Your number

Keep it. Forward it to your agent in minutes.

Every call

Recorded, transcribed and summarized for you.

[03]Human by design

Callers stay on the line.

People reply to each other in about 200 milliseconds. Every gap on a call is heard, so she speaks as her answer forms and stops the moment a caller cuts in.

Speaker
Listener
~200 ms the human turn gapStivers et al., PNAS 2009

CAP-01

Streaming

She starts speaking while the rest of her answer is still forming.

CAP-02

Anticipation

She shapes her reply before the caller finishes the sentence.

CAP-03

Barge-in

Interrupt her and she stops, listens, and picks up from there.

[04]Network

Close to every caller, by design.

Badline is built to run in the region nearest your callers, on AWS, over carrier-grade telephony.

Runtime regions

  • us-east-1N. VirginiaLive
  • ca-central-1MontrealOn request
  • eu-west-2LondonOn request
  • af-south-1Cape TownOn request
  • ap-southeast-1SingaporeOn request
  • ap-southeast-2SydneyOn request
[05]Get on the line

We build yours first.

Tell us about your business. We build your agent, you hear it on a call, then you decide.

We reach out to set a time.