Bookings
On your calendar
Every estimate and move lands in an open slot with the details in the notes.
The AI receptionist for moving companies
People planning a move call around, and the company that answers is the one that books the estimate. Badline answers every call to your moving company, takes the date and where they are headed, and books it while the caller is still on the line.
[01]On the line
The calls moving companies get.
- Estimate
“We're moving a three-bedroom from Austin to Dallas on the twentieth.”
She takes the date, both ends of the move and the size, and books the estimate.
- Date check
“Are you open the last weekend of the month?”
She reads your calendar and books what is open.
- Pricing
“What do you charge per hour for two movers?”
She answers from your prices, never a guess.
- Reschedule
“Our closing moved. Can we push the move a week?”
She moves the booking to an open date on your calendar.
- Damage
“Your crew scratched my dresser.”
A complaint about finished work goes straight to you, with the caller's words.
- Sales call
“We sell moving leads, exclusive to your area.”
Screened. Lead sellers and agencies never reach your phone.
[02]Sample call
Hear her take one.
- Badline
Thanks for calling, this is Paige. How can I help?
- Caller
Hi, we're moving a three-bedroom house at the end of the month and need an estimate.
- Badline
We'd be glad to help. What's the address you're moving from, with the ZIP?
- Caller
2210 Walnut Street, 78745.
- Badline
And can I get your first and last name?
- Caller
Alex Rivera.
- Badline
Thanks, Alex. I can have someone walk through the house Wednesday at nine, or Thursday at one. Which works?
- Caller
Wednesday at nine.
- Badline
You're booked for Wednesday at nine. They'll call when they're on the way.
[03]Booking
Booked while they're on the line.
Estimates and moves go onto your Google Calendar or Jobber schedule, only into dates and times that are open, with your preferred start times offered first.
The date, both ends of the move and the size of the home ride along in the notes, so the estimate starts with what the caller already told her.
Works with Jobber and Google Calendar.
[04]What reaches you
What reaches you, and what never does.
Every call
A summary when it ends
Who is moving, when, from where to where, and what was booked, with the recording and the transcript.
Complaints
Straight to you
A damage claim or a billing question reaches you with the caller's own words.
[05]Questions
Questions moving companies ask.
Can Badline book moving estimates?
Yes. She takes the move date, where they are moving from and to, and the size of the home, then books the estimate into an open slot while the caller is on the line.
Can she reschedule a move?
Yes. She moves the booking to an open date on your calendar and the change is in the call summary.
Will she quote rates?
Only from your price list. Anything she cannot price goes to you with the caller's details.
What about damage claims?
They go straight to you with the caller's own words and number. She never tries to book over a complaint.
Do I keep my number?
Yes. Forward your line to your agent; customers keep dialing the number they have.
[06]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.