01
Forward your line
Your number, your hours. Forward the line to your agent when you close, or for every call.
The after-hours answering service that books the job
An after-hours call is a job that wants booking tonight, not a message to return tomorrow. Badline answers every call after hours, on weekends and on holidays, books the job into your calendar while the caller is on the line, and pages you only when it cannot wait.
[01]How it works
Close up. She takes the line.
02
She answers
Every call, in your company's name, with your questions, your prices and your service area.
03
It's handled
Booked, paged or screened. A summary of every call reaches you the moment it ends.
[02]After hours
What happens at 2 a.m.
- Emergency
- The safety step first, then you are paged mid-call and she books the earliest slot. What counts as an emergency.
- Routine
- Booked into your next open window, with your price if you have set one.
- Out of area
- Told so, instead of booked for a visit you would cancel.
- Sales calls
- Turned away. Lead sellers and agencies never ring you.
- Hang-ups
- Texted back in your company's name, and booked by text.
- Every call
- Summarized with the recording and the transcript when it ends.
[03]Questions
What owners ask about after-hours answering.
What is an after-hours answering service?
An after-hours answering service picks up a business's calls when the office is closed: nights, weekends and holidays. Badline does it with an AI receptionist that answers every call, books the job into your calendar and pages you only for emergencies.
Does she book jobs, or just take messages?
She books them. She reads your Jobber schedule or Google Calendar and puts the caller in an open slot before they hang up. You wake up to a calendar, not a list of callbacks.
Will I be woken up for every call?
No. Only calls that cannot wait page you: a danger to people or the property right now. Everything else is booked, and its summary is waiting for you in the morning.
Can I choose the hours she covers?
Yes. Forward your line to her when you close, or have her answer every call around the clock. You keep your number either way.
Does she answer on holidays?
Every call, every day of the year. Your closed days are in her calendar rules, so she books around them.
[04]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.