Emergencies
Paged mid-call
Sparks, smoke, a burning smell or the power out with no known cause: you know while the caller is still on the line.
The AI receptionist for electricians
Badline answers every call to your electrical business while you are on a job. Sparks, smoke or a burning smell page you mid-call after she tells the caller to stay clear, and panel quotes and EV chargers book straight into your calendar.
[01]On the line
The calls electricians get.
- Burning smell
“There's a burning smell coming from an outlet.”
Safety first. She tells them to stay clear of it and to call 911 if there is any fire, then takes the address and pages you.
- Power out
“Half the house lost power and the breaker won't reset.”
Power out with no known cause is urgent. You are paged and she books the earliest slot.
- EV charger
“We just got an electric car. Can you put in a charger?”
She books the visit into your next open window, at your price if you have set one.
- Panel upgrade
“What would a 200-amp panel upgrade cost?”
No guessed numbers. She books the estimate visit and passes the job to you.
- Tripping breaker
“The same breaker keeps tripping every night.”
Broken and needed soon. Next open window, today if today is open.
- Sales call
“We've got electrical leads in your area, are you taking new jobs?”
Screened. Lead sellers and agencies are turned away before they reach you.
[02]Sample call
Hear her take one.
- Badline
Thanks for calling, this is Paige. How can I help?
- Caller
There's a burning smell coming from an outlet in my living room.
- Badline
Please stay clear of that outlet, and if you see any fire, call 911 first. I'm alerting the owner right now. What's the address, with the ZIP?
- Caller
901 Cedar Court, 78704.
- Badline
Thanks. The owner is personally on this. I can have an electrician there at three today, or at four thirty. Which works?
- Caller
Three o'clock.
- Badline
You're booked for three today. The electrician will call when they're on the way.
[03]Booking
Booked while they're on the line.
She reads your Jobber schedule or Google Calendar and books only what is open, so a service call never lands on top of a panel swap. Your hours and your holidays are hers too.
For bigger work she books the estimate visit, and the notes carry what the caller told her: the car they bought, the panel they have, the room with the problem.
Works with Jobber and Google Calendar.
[04]What reaches you
What reaches you, and what never does.
Every call
A summary when it ends
The job, the address, the booking and the caller's own words, with the recording and the transcript.
Spam
Never reaches you
Lead sellers, listing scams and robocalls are screened out.
[05]Questions
Questions electricians ask.
What does Badline tell a caller who smells burning?
To stay clear of it, and to call 911 if there is any fire. That comes first, before any question. Then she takes the address and pages you mid-call. She never tells anyone something is safe.
Can she book EV charger installs and panel quotes?
Yes. Jobs you have priced are quoted and booked on the call. Jobs that need a look first, like a panel upgrade, get an estimate visit on your calendar with the caller's details attached.
Does she answer while I'm on a job?
Every call, every time, day or night. You get a summary of each one when it ends, so you can read the calls between jobs instead of playing voicemail.
Can I keep my business number?
Yes. You forward it to your agent. Customers dial the number on your truck, and she answers.
Does it work with Google Calendar and Jobber?
Both. She reads the one you use, books the open time, and every call's details go with the booking.
[06]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.