01
Uneven answering
One branch picks up on the second ring. Another sends the same caller to voicemail.
Every location answers the same way.
One agent per location, each with its own hours, services, rules and number. Every location runs under one account, and every call is recorded and summarized for the location it came in to.
[01]The problem
Why branches sound different.
02
Local detail
Each location has its own hours, services and area, and one central script misses them.
03
No view of the calls
Calls come in at every branch, and nobody sees what was asked or what was booked.
[02]How it works
One agent per location, one account.
- Per location
- An agent for every location, with its own hours, closed days, services, prices, rules and number.
- One account
- Every location sits under one account. You add a location from the dashboard.
- Every call
- Recorded, transcribed and summarized for the location it came in to.
- Urgent calls
- Each location's urgent calls page the people who run it, while the caller is still on the line.
- Screening
- Sales pitches and spam are spotted at every location and kept off your team's phones.
- Your systems
- Each agent books into the calendar or CRM that location already runs. Tell us what you run and we scope the connection.
- Your data
- How we handle recordings and caller details is set out in our privacy policy.
[03]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.