Emergencies
Paged mid-call
A door stuck open at night or one that will not lock the business up: you know while the caller is still on the line.
The AI receptionist for garage door companies
A broken spring does not wait until Monday. Badline answers every call to your garage door business: a door stuck open at night pages you mid-call, and springs, openers and tune-ups book straight into your calendar.
[01]On the line
The calls garage door companies get.
- Stuck open
“The door won't close and it's eleven at night.”
A door that will not secure the home at night is urgent. You are paged and she books the earliest slot.
- Broken spring
“Loud bang last night, now the door won't open. The car's stuck inside.”
Broken and needed soon. She books the earliest open window, today if today is open.
- Opener
“The remote stopped working and the wall button barely does anything.”
Booked into your next open window, at your price if you have set one.
- New door
“Can I get a quote on a new insulated door?”
She books the estimate visit and passes the job to you. No guessed numbers.
- Off track
“One side of the door is hanging lower than the other.”
She books the earliest visit and puts what the caller described in the notes.
- Sales call
“I can get you to the top of Google Maps this month.”
Screened. Agencies and listing scams are turned away before they ring you.
[02]Sample call
Hear her take one.
- Badline
Thanks for calling, this is Paige. How can I help you today?
- Caller
My garage door's stuck halfway open and I can't get the car out.
- Badline
Oh no, that's no fun. Let's get a technician out to you. Is it making any noise, or did it just stop?
- Caller
It just stopped. There was a loud bang last night.
- Badline
That sounds like a broken spring, so please don't try to force it. I can have someone there this afternoon at four, or tomorrow at eight.
- Caller
This afternoon, please.
- Badline
Done. You're booked for four o'clock today. I'll text you a confirmation now, and the tech will call when he's on the way.
[03]Booking
Booked while they're on the line.
She reads your Jobber schedule or Google Calendar and offers only the times that are open, so a spring job never lands on top of an install. Your hours, your holidays and how many jobs fit in a window all count.
The caller's words ride along with the booking: the bang last night, the car inside, the door hanging crooked. Your tech knows what to bring.
Works with Jobber and Google Calendar.
[04]What reaches you
What reaches you, and what never does.
Every call
A summary when it ends
The problem, the address and the booking, with the recording and the transcript.
Spam
Never reaches you
Map-ranking pitches, listing scams and robocalls are turned away.
[05]Questions
Questions garage door companies ask.
Which garage door calls are emergencies?
A door stuck open at night, or one that will not secure the home or the business. Those page you mid-call and get the earliest slot. A broken spring with the car inside books into the earliest open window.
Will she tell the caller to fix it themselves?
No. She never talks anyone through a repair. She gets a technician on the calendar and tells the caller not to force the door.
Can she quote springs and openers?
Yes, from your price list. Anything you have not priced, like a new door, becomes an estimate visit.
What does the sample call on this page show?
A scripted call in our agent's production voice: a caller with a door stuck halfway open is booked for the same afternoon in under thirty seconds.
Does it work with Jobber and Google Calendar?
Both. She books into the one you run, and each call's details go with the booking.
[06]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.