01
A call is missed
The caller hangs up before she answers, or the call drops.
Missed-call text back that books the job
Some callers hang up before anyone says hello. Badline texts every one of them back in your company's name as soon as the call ends, and when they reply, she carries on by text: the same questions, the same calendar, the job booked.
[01]How it works
A hang-up becomes a booking.
02
She texts back
In your company's name, as soon as the call ends, inviting them to say what they need and where.
03
She books it by text
When they reply she asks your questions, answers from your prices and books an open time.
[02]The text
What your caller receives.
- Badline
Sorry we missed you, this is Northgate Home Services. Text us what you need done and where (a photo helps) and we'll get you taken care of.
[03]Questions
What owners ask about missed-call text back.
What is missed call text back?
Missed call text back sends an automatic text to anyone whose call to your business was not answered, so the conversation carries on by text instead of the caller dialing your competitor. Badline sends it in your company's name and then handles the replies itself.
Which calls get a text back?
Missed and abandoned calls: a caller who hangs up before anyone says hello, or whose call drops. Every one of them gets the text as soon as the call ends.
What happens when they reply?
She picks the conversation up by text: the same questions she would ask on the phone, your prices, your calendar. The job gets booked in the thread.
Can customers send photos?
Yes. The text invites a photo, and a photo on its own is understood as a picture of the problem, so the conversation keeps moving.
Is this the same as an abandoned call text back?
Yes. Whether the caller hung up during the greeting or never got through, they get the same text and the same follow-up.
[04]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.